Service & support

Information about the service:
  • Service of the SONEL S.A. products is performed in cooperation with local distributor. To submit the instrument for repair, please contact your local distributor:
    Nemec Industries, 4266 Roswell Rd unit F2, 30342 Atlanta, GA,
    e-mail:, phone: 770-331-1393
  • The instruments sent to service should be delivered with the accessories.
  • Before sending your meter, please read the “Before you send your meter for servicing” section in the operating manual.
  • Sonel S.A. recommends that measuring instruments are checked every 13 months (according to ISO 10012-1, appendix A).
  • In case you have trouble reaching your local distributor, you can always contact Sonel’s export department at e-mail: or phone: +48 74 8583 860